Returns & Exchanges

At Ovation Riding, we are committed to your satisfaction and the perfect fit for your equestrian lifestyle. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Package Your Gear

Place the items in their original packaging with all tags attached, ensuring the product is in new and unused condition.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then securely affix it to the outside of your package.

4

Drop Off and Refund

Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing